Workday and Jira Integration

Explore Triggers and Actions

New Worker Created

Trigger new event for each new worker created in Workday.

Add Attachment To Issue

Adds an attachment to an issue,

Add Comment To Issue

Adds a new comment to an issue,

Add Multiple Attachments To Issue

Adds multiple attachments to an issue.

Add Watcher To Issue

Adds a user as a watcher of an issue by passing the account ID of the user, For example, `5b10ac8d82e05b22cc7d4ef5`, If no user is specified the calling user is added.

Assign Issue

Assigns an issue to a user.

Create Custom Field Options (Context)

Create a context for custom field options.

Create Issue

Creates an issue or, where the option to create subtasks is enabled in Jira, a subtask,

Create Jira Version in project

Creates a project version.,

Delete Project

Deletes a project,

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Workday and Jira?

Our Workday-Jira integration bridges the gap between human resources and agile project management. By syncing employee data, task assignments, and project statuses, teams can ensure accurate resource planning and real-time visibility across both platforms. Automate workflows such as onboarding, time tracking, and issue resolution to boost productivity and reduce manual data entry.

Frequently asked questions

What benefits does the Workday and Jira integration provide?

It enhances collaboration by synchronizing employee information with project tasks, improves resource allocation, automates routine workflows, and provides unified reporting across HR and project management systems.

How does the integration handle employee data synchronization?

The integration automatically syncs employee profiles, roles, and statuses from Workday to Jira, ensuring that project teams always have up-to-date information for task assignments and workload balancing.

Can I automate onboarding tasks between Workday and Jira?

Yes, onboarding workflows can be automated so that when a new employee is added in Workday, corresponding Jira tasks are created to manage equipment setup, training, and project assignments.

Is the integration secure and compliant with data privacy standards?

Absolutely. The integration uses encrypted data transfer protocols and adheres to industry-standard compliance frameworks to protect sensitive employee and project information.

What level of technical expertise is required to set up the integration?

Our integration offers a user-friendly setup process with guided configuration. Basic familiarity with Workday and Jira administration is helpful, but no advanced coding skills are required.

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Workday and Jira?

Frequently asked questions

Built by folks who built

AI That Works for Support Teams