Workday and Jira Integration

Explore Triggers and Actions

New Worker Created

Trigger new event for each new worker created in Workday.

Get Task

Gets the status of a long-running asynchronous task,

Get All Projects

Gets metadata on all projects,

Get Issue

Gets the details for an issue.

Get Transitions

Gets either all transitions or a transition that can be performed by the user on an issue, based on the issue's status,

Get User

Gets details of user,

Get Users

Gets details of a list of users.

List Issue Comments

Lists all comments for an issue,

Search Issues with JQL

Search for issues using JQL (Jira Query Language).

Transition Issue

Performs an issue transition and, if the transition has a screen, updates the fields from the transition screen,

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Workday and Jira?

Our Workday-Jira integration bridges the gap between human resources and agile project management. By syncing employee data, task assignments, and project statuses, teams can ensure accurate resource planning and real-time visibility across both platforms. Automate workflows such as onboarding, time tracking, and issue resolution to boost productivity and reduce manual data entry.

Frequently asked questions

What benefits does the Workday and Jira integration provide?

It enhances collaboration by synchronizing employee information with project tasks, improves resource allocation, automates routine workflows, and provides unified reporting across HR and project management systems.

How does the integration handle employee data synchronization?

The integration automatically syncs employee profiles, roles, and statuses from Workday to Jira, ensuring that project teams always have up-to-date information for task assignments and workload balancing.

Can I automate onboarding tasks between Workday and Jira?

Yes, onboarding workflows can be automated so that when a new employee is added in Workday, corresponding Jira tasks are created to manage equipment setup, training, and project assignments.

Is the integration secure and compliant with data privacy standards?

Absolutely. The integration uses encrypted data transfer protocols and adheres to industry-standard compliance frameworks to protect sensitive employee and project information.

What level of technical expertise is required to set up the integration?

Our integration offers a user-friendly setup process with guided configuration. Basic familiarity with Workday and Jira administration is helpful, but no advanced coding skills are required.

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Workday and Jira?

Frequently asked questions

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