Zendesk and HubSpot Integration

Explore Triggers and Actions

New Ticket (Instant)

New event when a ticket is created.

Ticket Pending (Instant)

New event when a ticket has changed to pending status.

Ticket Updated (Instant)

New event when a ticket has been updated.

Ticket Solved (Instant)

New event when a ticket has changed to solved status.

Ticket Closed (Instant)

New event when a ticket has changed to closed status.

New Ticket Added to View (Instant)

New event when a ticket is added to the specified view.

Get Associated Meetings

Retrieves meetings associated with a specific object with optional time filtering.

Get Company

Gets a company.

Get Contact

Gets a contact.

Enroll Contact Into Workflow

Add a contact to a workflow. Only available for certain accounts.

Create Task

Create a new task.

Create Ticket

Create a ticket in Hubspot.

Create or Update Contact

Create or update a contact in Hubspot.

Create Lead

Create a lead in Hubspot.

Create Meeting

Creates a new meeting with optional associations.

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Zendesk and Hubspot?

The Zendesk and HubSpot integration empowers your team to deliver exceptional customer experiences by syncing support tickets and CRM data in real-time. Easily view HubSpot contact details within Zendesk, track customer interactions across both platforms, and automate workflows to boost efficiency. This integration ensures your sales and support teams stay aligned, enabling faster resolutions and personalized service that drives customer satisfaction and revenue growth.

Frequently asked questions

What are the key benefits of integrating Zendesk with HubSpot?

Integrating Zendesk with HubSpot allows your teams to access unified customer data, streamline communication, automate workflows, and improve collaboration between sales and support. This leads to faster issue resolution, better customer insights, and enhanced overall customer experience.

How does the Zendesk and HubSpot integration work?

The integration syncs contact and ticket information between Zendesk and HubSpot in real-time. Support tickets created in Zendesk can be linked to HubSpot contacts and deals, while HubSpot CRM data is accessible directly within Zendesk, enabling seamless context sharing and efficient customer management.

Is it possible to automate workflows between Zendesk and HubSpot?

Yes, the integration supports automation such as creating HubSpot tasks from Zendesk tickets, updating ticket statuses based on CRM activity, and triggering notifications or follow-ups to ensure timely customer engagement across teams.

Do I need technical expertise to set up the Zendesk and HubSpot integration?

No technical expertise is required. The integration can be set up quickly using pre-built connectors available in both Zendesk and HubSpot marketplaces, with step-by-step guides to help you configure syncing preferences and automation rules.

Will my customer data remain secure with this integration?

Absolutely. The integration adheres to strict security protocols, including encrypted data transfer and compliance with industry standards to ensure your customer information remains safe and confidential at all times.

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Zendesk and Hubspot?

Frequently asked questions

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