Zendesk

HubSpot

Ticket HubSpot Contact Sync

Streamline your customer support by automatically syncing Zendesk tickets with HubSpot contacts. This integration ensures that every support interaction is captured, allowing your team to build richer customer profiles and enhance engagement, ultimately leading to improved service and increased satisfaction.

When this happens...

New Ticket (Instant)

Emit new event when a ticket is created

automatically do this!

Create or Update Contact

Create or update a contact in Hubspot. See the documentation

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Explore Triggers and Actions

New Ticket (Instant)

Emit new event when a ticket is created

Ticket Pending (Instant)

Emit new event when a ticket has changed to pending status

Ticket Updated (Instant)

Emit new event when a ticket has been updated

Ticket Solved (Instant)

Emit new event when a ticket has changed to solved status

Ticket Closed (Instant)

Emit new event when a ticket has changed to closed status

New Ticket Added to View (Instant)

Emit new event when a ticket is added to the specified view

Update Ticket

Updates a ticket. See the documentation

Search Tickets

Searches for tickets using Zendesk's search API. See the documentation

Get Ticket Info

Retrieves information about a specific ticket. See the documentation

List Tickets

Retrieves a list of tickets. See the documentation

Delete Ticket

Deletes a ticket. See the documentation

Create Ticket

Creates a ticket. See the documentation

About the apps

Learn more about

Zendesk

and

HubSpot

, and how they work together to automate your workflows.

About

Zendesk

Zendesk is a leading customer service software that streamlines support operations through ticketing, knowledge management, and engagement tools.

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About

HubSpot

HubSpot is an all-in-one CRM platform providing marketing, sales, and customer service tools with automation to help businesses grow better.

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Why

Zendesk

+

HubSpot

= Perfect Match

When a new ticket is created in Zendesk, the corresponding contact is automatically created or updated in HubSpot, ensuring your customer data is always current. This seamless integration bridges the gap between support and marketing, allowing teams to work with a unified view of customer interactions and history. The result is enhanced customer relationships, streamlined communication, and increased efficiency in managing support inquiries.