Zendesk
HubSpot

Zendesk and HubSpot Integration

Connecting Zendesk with HubSpot helps businesses eliminate manual work and reduce errors. With Ayudo, your data stays perfectly in sync between Zendesk and HubSpot, enabling faster workflows, better collaboration, and improved customer experiences.

Explore Triggers and Actions

New Ticket (Instant)
Emit new event when a ticket is created
Ticket Pending (Instant)
Emit new event when a ticket has changed to pending status
Ticket Updated (Instant)
Emit new event when a ticket has been updated
Ticket Solved (Instant)
Emit new event when a ticket has changed to solved status
Ticket Closed (Instant)
Emit new event when a ticket has changed to closed status
New Ticket Added to View (Instant)
Emit new event when a ticket is added to the specified view
Get Associated Meetings
Retrieves meetings associated with a specific object with optional time filtering. See the documentation
Get Company
Gets a company. See the documentation
Get Contact
Gets a contact. See the documentation
Enroll Contact Into Workflow
Add a contact to a workflow. Only available for certain accounts. See the documentation
Create Task
Create a new task. See the documentation
Create Ticket
Create a ticket in Hubspot. See the documentation
Create or Update Contact
Create or update a contact in Hubspot. See the documentation
Create Lead
Create a lead in Hubspot. See the documentation
Create Meeting
Creates a new meeting with optional associations. See the documentation

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Zendesk and HubSpot?

When Zendesk works alongside HubSpot, your tickets finally talk to your contacts, cutting response times and context switching. Field mapping, conditional rules, and two way options help you control how data flows and who is notified. This gives your team better visibility, faster follow ups, and cleaner reporting across both systems. For example, Create HubSpot tickets from help desk tickets Update deals when tickets resolve

Connect
Zendesk
and
HubSpot
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

What is a practical way to use Zendesk with HubSpot?

A straightforward win is Sync CRM tickets with help desk. This turns a manual hop between systems into a reliable flow so the right people are informed and records stay accurate.

Can Ayudo react when trigger new event when a ticket is created and then perform Update Company in HubSpot?

Yes, you can set up a workflow so that when trigger new event when a ticket is created, Ayudo carries out Update Company in HubSpot. You control filters and field mappings so only the right events trigger the action.

Can we start from HubSpot and drive Get Ticket Info in Zendesk?

Absolutely. When trigger new event when a specified property is provided or updated on a ticket. See the documentation, Ayudo can run Get Ticket Info in Zendesk so both systems stay aligned and the next step happens without waiting on someone to copy updates over.

How customizable is setup for Zendesk and HubSpot integration?

Yes, you can pick the exact fields to move, set conditions, and choose one way or two way sync. You can also add filters by status or tags and decide who gets notified when changes happen.

What problems does connecting Zendesk and HubSpot actually solve?

It creates one connected workflow instead of separate silos which means fewer delays and cleaner reporting. Ayudo keeps information consistent across tools so decisions are made with confidence.

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