Connecting Zendesk with WhatsApp Business helps businesses eliminate manual work and reduce errors. With Ayudo, your data stays perfectly in sync between Zendesk and WhatsApp Business, enabling faster workflows, better collaboration, and improved customer experiences.
With Ayudo, Zendesk and WhatsApp Business collaborate natively so your team can act on tickets right where they manage whatsapp messages. The integration respects rate limits and retries gracefully so the pipeline stays stable even at peak times. Your agents spend time solving problems instead of stitching tools together, and your data stays consistent. For example, WhatsApp notifications for new tickets WhatsApp updates for ticket resolutions
A straightforward win is WhatsApp notifications for new tickets. This turns a manual hop between systems into a reliable flow so the right people are informed and records stay accurate.
Yes, you can set up a workflow so that when trigger new event when a ticket has changed to pending status, Ayudo carries out Send Text Using Template in WhatsApp Business. You control filters and field mappings so only the right events trigger the action.
Absolutely. When trigger new event when a new message is sent or received, Ayudo can run List Tickets in Zendesk so both systems stay aligned and the next step happens without waiting on someone to copy updates over.
Setup is guided and code free and you can define field mappings, filters, and schedules. You also control who can create or approve workflows so the process stays governed.
Bringing the two apps together removes manual updates and missing context so your team can move faster. Ayudo keeps critical records aligned and cuts down on app switching which improves response times, data quality, and accountability.
