Email Attachment Support Tickets

Streamline your support process by automatically creating Freshdesk tickets from Gmail attachments. This integration ensures that no critical issue goes unnoticed, allowing your team to respond faster and provide exceptional customer service without the hassle of manual entry.

When this happens...

New Attachment Received

Emit new event for each attachment in a message received

automatically do this!

Create Ticket

Create a new ticket in Freshdesk

Get Started See Ayudo in action

Explore Triggers and Actions

New Sent Email

Emit new event for each new email sent

New Labeled Email

Emit new event when a new email is labeled

New Email Received

Emit new event when a new email is received

New Attachment Received

Emit new event for each attachment in a message received

New Email Matching Search

Emit new event when an email matching the search criteria is received

Create Draft

Create a draft from your Google Workspace email account

Approve Workflow

Suspend the workflow until approved by email

Add Label to Email

Add label(s) to an email message

About the apps

Learn more about

Gmail

and

Freshdesk

, and how they work together to automate your workflows.

About

Gmail

Gmail is Google's email service providing secure, intelligent email with powerful search, organization features, and Google Workspace integration.

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About

Freshdesk

Freshdesk is a cloud-based customer service platform that helps businesses manage support tickets, automate workflows, and deliver exceptional experiences.

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Why

Gmail

+

Freshdesk

= Perfect Match

When new attachments are received in Gmail, support tickets are automatically created in Freshdesk, ensuring no critical customer issues slip through the cracks. This seamless integration streamlines your support process by transforming email attachments into actionable tickets without manual intervention, allowing your team to focus on resolving issues faster. The result is improved response times, enhanced organization of support requests, and increased customer satisfaction with timely resolutions.