Failed Payment Customer Alerts

Keep your customers informed and engaged by automatically sending alerts through Intercom when a payment fails in Stripe. This seamless integration ensures timely communication, reducing churn and enhancing customer satisfaction, ultimately helping you maintain a trustworthy relationship with your clients.

When this happens...

New Failed Payment

New event for each new failed payment.

automatically do this!

Send Message To Contact

Send a message to a contact in Intercom.

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Explore Triggers and Actions

Canceled Subscription

New event for each new canceled subscription.

New Custom Webhook Events

New event on each webhook event.

Send Incoming Message

Send a message from a user into your Intercom app. here.

Send Message To Contact

Send a message to a contact in Intercom.

Upsert Contact

Create a new contact. If there is already a contact with the email provided, the existing contact will be updated.

Reply To Conversation

Add a reply or a note to an existing conversation thread.

Create Note

Creates a note for a specific user.

Add Tag To Contact

Adds a specific tag to a contact in Intercom.

About the apps

Learn more about

Stripe

and

Intercom

, and how they work together to automate your workflows.

About

Stripe

Stripe is a financial infrastructure platform powering online and in-person payments with robust APIs and global processing capabilities.

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About

Intercom

Intercom is a customer messaging platform combining live chat, help desk, and marketing automation to enable personalized conversations at scale.

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Why

Stripe

+

Intercom

= Perfect Match

When a failed payment occurs in Stripe, an immediate alert is sent to the customer via Intercom, ensuring timely communication. This seamless integration bridges payment processing and customer support, enabling proactive outreach to resolve payment issues before they impact customer retention. The result is enhanced customer trust, reduced churn rates, and improved cash flow through timely resolution of payment discrepancies.