Intercom
Twilio

Lead SMS Automation

Streamline your lead engagement by automatically sending SMS through Twilio when new leads are added in Intercom. This integration ensures timely communication with qualified prospects, enhancing your outreach efficiency and increasing conversion rates without the hassle of manual follow-ups.

When this happens...

Lead Added Email
Emit new event each time a lead adds their email address.

-

automatically do this!

Send Message
Send a message to a user, group, private channel or public channel
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Explore Triggers and Actions

Triggers
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0
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Actions
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0
)
New Users
Emit new event each time a new user is added.
New Closed Conversation
Emit new event each time a conversation is closed.
New Unsubscriptions
Emit new event each time a user unsubscribes from receiving emails.
New Reply From User
Emit new event each time a user replies to a conversation.
New Reply From Admin
Emit new event each time an admin replies to a conversation.
New Companies
Emit new event each time a new company is added.
New Conversations
Emit new event each time a new conversation is added.
Send Incoming Message
Send a message from a user into your Intercom app. See the docs here
Send Message To Contact
Send a message to a contact in Intercom. See the documentation
Upsert Contact
Create a new contact. If there is already a contact with the email provided, the existing contact will be updated. See the docs here
Reply To Conversation
Add a reply or a note to an existing conversation thread. See the documentation
Create Note
Creates a note for a specific user. See the docs here
Add Tag To Contact
Adds a specific tag to a contact in Intercom. See the documentation

About the apps

Learn more about

Intercom

and

Twilio

, and how they work together to automate your workflows.

About

Intercom

Intercom is a customer messaging platform combining live chat, help desk, and marketing automation to enable personalized conversations at scale.

Similar integrations

About

Twilio

Twilio is a cloud communications platform enabling developers to build voice, SMS, video, and messaging capabilities into applications globally.

Similar integrations

Why

Intercom

+

Twilio

= Perfect Match

When a lead is added in Intercom, a personalized SMS is automatically sent via Twilio, ensuring that your outreach is timely and effective. This seamless integration bridges the gap between lead management and communication, allowing your sales team to engage qualified leads instantly, without manual effort. The result is improved lead response rates, enhanced customer engagement, and a streamlined sales process that drives conversions.

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