Gmail
Zoho Desk

Automate Ticket Creation from Attachments

Streamline your support workflow effortlessly. Automatically generate support tickets. Focus on resolutions, not manual tasks.

When this happens...

New Attachment Received
Emit new event for each attachment in a message received

-

automatically do this!

Create Ticket
Creates a ticket in your helpdesk.

Explore Triggers and Actions

New Sent Email
Emit new event for each new email sent
New Labeled Email
Emit new event when a new email is labeled
New Email Received
Emit new event when a new email is received
New Attachment Received
Emit new event for each attachment in a message received
New Email Matching Search
Emit new event when an email matching the search criteria is received
Add Ticket Attachment
Attaches a file to a ticket.
Create Contact
Creates a contact in your help desk portal.
Create Account
Creates an account in your help desk portal.
Add Ticket Comment
Adds a comment to a ticket.
Create Ticket
Creates a ticket in your helpdesk.
Find Contact
Searches for contacts in your help desk portal.
Find or Create Contact
Finds or create a contact.
Search Ticket
Searches for tickets in your help desk.
Send E-Mail Reply
Sends an email reply.

About the apps

Learn more about

Gmail

and

Zoho Desk

, and how they work together to automate your workflows.

About

Gmail

Gmail is Google's email service providing secure, intelligent email with powerful search, organization features, and Google Workspace integration.

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About

Zoho Desk

Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.

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Why

Gmail

+

Zoho Desk

= Perfect Match

With the integration of Gmail and Zoho Desk, organizations can efficiently manage customer requests by automating ticket creation. Whenever a new attachment is received in Gmail, a corresponding ticket is instantly generated in Zoho Desk, eliminating the need for manual entry. This high-value automation reduces response times, enhances productivity, and allows support teams to concentrate on providing excellent service while minimizing errors associated with manual data handling.

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