Streamline your support ticket updates. Automate responses to new attachments. Improve resolution times effortlessly.
When this happens...
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automatically do this!
Learn more about
Gmail
and
Freshservice
, and how they work together to automate your workflows.
Gmail is Google's email service providing secure, intelligent email with powerful search, organization features, and Google Workspace integration.
Freshservice is a cloud-based IT Service Management solution, designed to simplify IT operations and enhance service delivery.
Efficiently handle incoming email attachments to optimize your support workflows. When an attachment arrives in Gmail, it triggers an automatic update to the corresponding ticket in Freshservice. This integration minimizes manual data entry, ensuring that your support team can focus on resolving issues faster and with greater accuracy. By automating this process, you enhance both productivity and customer satisfaction.
