Aircall
Jira

Retrieve Issue Post Call

Streamline issue tracking after calls. Enhance customer support efficiency. Automate communication between systems.

When this happens...

New Call Ended
Trigger new event when a call ends

-

automatically do this!

Get Issue
Gets the details for an issue.

Explore Triggers and Actions

New Call Ended
Trigger new event when a call ends
New Note Added
Trigger new event when a new note is added to a call
New SMS
Trigger new event when a new SMS is received.
New Number Created
Trigger new event when a number is created
New Tag Added
Trigger new event when a tag is added to a call
Add Attachment To Issue
Adds an attachment to an issue,
Add Comment To Issue
Adds a new comment to an issue,
Add Multiple Attachments To Issue
Adds multiple attachments to an issue.
Add Watcher To Issue
Adds a user as a watcher of an issue by passing the account ID of the user, For example, `5b10ac8d82e05b22cc7d4ef5`, If no user is specified the calling user is added.
Assign Issue
Assigns an issue to a user.
Create Custom Field Options (Context)
Create a context for custom field options.
Create Issue
Creates an issue or, where the option to create subtasks is enabled in Jira, a subtask,
Create Jira Version in project
Creates a project version.,
Delete Project
Deletes a project,

About the apps

Learn more about

Aircall

and

Jira

, and how they work together to automate your workflows.

About

Aircall

Aircall is a versatile call center software designed to empower customer-centric teams, streamlining communication for better service.

Similar integrations
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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

Similar integrations
No items found.

Why

Aircall

+

Jira

= Perfect Match

Integrating Aircall with Jira allows seamless issue retrieval immediately after a call ends. This automation eliminates manual searching for issues, ensuring your support team is always equipped with the right information. By optimizing this workflow, teams can focus more on resolving customer queries and improving satisfaction, rather than getting bogged down by administrative tasks.

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