Aircall
Jira

Seamless Call to Issue Update

Streamline your support workflows. Instantly update issues post-call. Enhance team efficiency and response times.

When this happens...

New Call Ended
Trigger new event when a call ends

-

automatically do this!

Update Issue
Updates an issue. A transition may be applied and issue properties updated as part of the edit,
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Explore Triggers and Actions

Triggers
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0
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Actions
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New Call Ended
Trigger new event when a call ends
New Note Added
Trigger new event when a new note is added to a call
New SMS
Trigger new event when a new SMS is received.
New Number Created
Trigger new event when a number is created
New Tag Added
Trigger new event when a tag is added to a call
Add Attachment To Issue
Adds an attachment to an issue,
Add Comment To Issue
Adds a new comment to an issue,
Add Multiple Attachments To Issue
Adds multiple attachments to an issue.
Add Watcher To Issue
Adds a user as a watcher of an issue by passing the account ID of the user, For example, `5b10ac8d82e05b22cc7d4ef5`, If no user is specified the calling user is added.
Assign Issue
Assigns an issue to a user.
Create Custom Field Options (Context)
Create a context for custom field options.
Create Issue
Creates an issue or, where the option to create subtasks is enabled in Jira, a subtask,
Create Jira Version in project
Creates a project version.,
Delete Project
Deletes a project,

About the apps

Learn more about

Aircall

and

Jira

, and how they work together to automate your workflows.

About

Aircall

Aircall is a versatile call center software designed to empower customer-centric teams, streamlining communication for better service.

Similar integrations
No items found.

About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

Similar integrations
No items found.

Why

Aircall

+

Jira

= Perfect Match

Integrating Aircall with Jira allows for immediate updates to issues based on call completions. This automation enables support teams to transition issues and modify properties without manual intervention, leading to faster resolutions. By linking call metrics directly to issue tracking, businesses can reduce bottlenecks in their customer support workflows, ensuring that every call contributes to enhanced service delivery and customer satisfaction.

Popular App Usecases

Streamline Contact Creation
Automatically create contacts after every call ends.
Instant Contact Creation
Automatically add contacts after calls for seamless outreach.
Seamless Issue Monitoring
Automatically add watchers to Jira issues after calls end.
Streamlined Ticket Creation
Automate ticket creation directly from call completions.
Post-Call Customer Retrieval
Easily connect call events to customer records.
Streamline Ticket Search Process
Automate ticket searches seamlessly after calls end.
Post-Call Task Management
Automatically update tasks after each call ends for seamless tracking.
Create Contact After Call
Instantly save new callers as contacts seamlessly.
Automate Task Creation from Calls
Effortlessly create tasks after every call ends.

Built by folks who built

AI That Works for Support Teams

From voice to workflows, see Ayudo in action.

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