Microsoft Teams
Jira

Retrieve Issue Details via Teams

Streamline your support communications. Instantly fetch issue details with a channel message. Enhance team collaboration and efficiency.

When this happens...

New Channel Message
Trigger new event when a new message is posted in a channel

-

automatically do this!

Get Issue
Gets the details for an issue.

Explore Triggers and Actions

New Channel Message
Trigger new event when a new message is posted in a channel
New Channel
Trigger new event when a new channel is created within a team
New Chat Message
Trigger new event when a new message is received in a chat
New Team Member
Trigger new event when a new member is added to a team
New Chat
Trigger new event when a new chat is created
New Team
Trigger new event when a new team is joined by the authenticated user
Update Comment
Updates a comment,
Update Issue
Updates an issue. A transition may be applied and issue properties updated as part of the edit,

About the apps

Learn more about

Microsoft Teams

and

Jira

, and how they work together to automate your workflows.

About

Microsoft Teams

Microsoft Teams centralizes chat, meetings, and tasks, essential for support teams to streamline customer communication and enhance service delivery.

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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

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Why

Microsoft Teams

+

Jira

= Perfect Match

Integrating Microsoft Teams with Jira allows teams to boost their productivity by minimizing the time spent on issue resolution. Every time a new message is posted in a Teams channel, relevant issue details from Jira can be retrieved effortlessly. This seamless workflow eliminates manual checks, ensuring support teams have real-time access to critical information, ultimately speeding up response times and improving customer satisfaction.

Built by folks who built