Microsoft Teams
Jira

Streamlined Issue Lookup

Effortlessly find relevant issues. Connect conversations to actionable insights. Boost response time for support teams.

When this happens...

New Channel Message
Trigger new event when a new message is posted in a channel

-

automatically do this!

Search Issues with JQL
Search for issues using JQL (Jira Query Language).
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Explore Triggers and Actions

Triggers
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Actions
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New Channel Message
Trigger new event when a new message is posted in a channel
New Channel
Trigger new event when a new channel is created within a team
New Chat Message
Trigger new event when a new message is received in a chat
New Team Member
Trigger new event when a new member is added to a team
New Chat
Trigger new event when a new chat is created
New Team
Trigger new event when a new team is joined by the authenticated user
Add Attachment To Issue
Adds an attachment to an issue,
Add Comment To Issue
Adds a new comment to an issue,
Add Multiple Attachments To Issue
Adds multiple attachments to an issue.
Add Watcher To Issue
Adds a user as a watcher of an issue by passing the account ID of the user, For example, `5b10ac8d82e05b22cc7d4ef5`, If no user is specified the calling user is added.
Assign Issue
Assigns an issue to a user.
Create Custom Field Options (Context)
Create a context for custom field options.
Create Issue
Creates an issue or, where the option to create subtasks is enabled in Jira, a subtask,
Create Jira Version in project
Creates a project version.,
Delete Project
Deletes a project,

About the apps

Learn more about

Microsoft Teams

and

Jira

, and how they work together to automate your workflows.

About

Microsoft Teams

Microsoft Teams centralizes chat, meetings, and tasks, essential for support teams to streamline customer communication and enhance service delivery.

Similar integrations
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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

Similar integrations
No items found.

Why

Microsoft Teams

+

Jira

= Perfect Match

By linking Microsoft Teams and Jira, teams can streamline their workflow significantly. When a new message is posted in a Teams channel, a search for related issues using JQL is automatically triggered. This integration eliminates the need for manual searches, leading to faster resolutions and improved collaboration between support agents and development teams. Enhance your customer support efficiency by connecting your communication and issue tracking systems seamlessly.

Popular App Usecases

Streamline Ticket Updates
Automate ticket updates from chat messages.
Identify Contacts from Teams Chat
Instantly find contacts from Microsoft Teams chats.
Transform Chat into Customer Accounts
Instantly create customer profiles from chat interactions.
Enhance Ticket with Chat Insights
Automatically add insightful comments to support tickets.
Automatically Comment on Issues
Automatically add comments when new messages arrive in chat.
Transform Chats into Leads
Instantly turn chat interactions into valuable leads.
Swift Issue Assignment from Chat
Assign issues seamlessly when a new chat message arrives.
Instant Customer Updates
Automatically refresh customer data with new channel messages.
Instant Ticket Retrieval
Automatically retrieve tickets from messages in your team channels.

Built by folks who built

AI That Works for Support Teams

From voice to workflows, see Ayudo in action.

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