Microsoft Teams
Zoho Desk

Transform Chats into Contacts

Streamline your customer interactions. Effortlessly create contacts from chat messages. Enhance support efficiency today.

When this happens...

New Chat Message
Trigger new event when a new message is received in a chat

-

automatically do this!

Create Contact
Creates a contact in your help desk portal.

Explore Triggers and Actions

New Channel Message
Trigger new event when a new message is posted in a channel
New Channel
Trigger new event when a new channel is created within a team
New Chat Message
Trigger new event when a new message is received in a chat
New Team Member
Trigger new event when a new member is added to a team
New Chat
Trigger new event when a new chat is created
New Team
Trigger new event when a new team is joined by the authenticated user
Update Contact
Updates details of an existing contact.
Update Ticket
Updates an existing ticket.

About the apps

Learn more about

Microsoft Teams

and

Zoho Desk

, and how they work together to automate your workflows.

About

Microsoft Teams

Microsoft Teams centralizes chat, meetings, and tasks, essential for support teams to streamline customer communication and enhance service delivery.

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About

Zoho Desk

Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.

Similar integrations
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Why

Microsoft Teams

+

Zoho Desk

= Perfect Match

Transforming chat messages into contacts is vital for enhancing customer support efficiency. By automating this process, you minimize manual entry errors and ensure that every interaction is captured seamlessly. This integration allows your support team to focus on providing exceptional service rather than getting bogged down in administrative tasks, ultimately leading to faster resolutions and improved customer satisfaction.

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