Locate Contacts from Messages

Streamline your support workflow efficiently. Leverage chat messages to find contacts instantly. Enhance response times and reduce manual tasks.

When this happens...

New Chat Message

Trigger new event when a new message is received in a chat

automatically do this!

Find Contact

Searches for contacts in your help desk portal.

Get Started See Ayudo in action

Explore Triggers and Actions

New Channel Message

Trigger new event when a new message is posted in a channel

New Channel

Trigger new event when a new channel is created within a team

New Chat Message

Trigger new event when a new message is received in a chat

New Team Member

Trigger new event when a new member is added to a team

New Chat

Trigger new event when a new chat is created

New Team

Trigger new event when a new team is joined by the authenticated user

Update Contact

Updates details of an existing contact.

Update Ticket

Updates an existing ticket.

About the apps

Learn more about

Microsoft Teams

and

Zoho Desk

, and how they work together to automate your workflows.

About

Microsoft Teams

Microsoft Teams centralizes chat, meetings, and tasks, essential for support teams to streamline customer communication and enhance service delivery.

Similar integrations

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About

Zoho Desk

Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.

Similar integrations

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Why

Microsoft Teams

+

Zoho Desk

= Perfect Match

Integrating Microsoft Teams with Zoho Desk allows customer support agents to quickly find contact information directly from chat messages. This seamless connection minimizes the time spent switching between applications and improves overall efficiency in resolving customer inquiries. By automating the contact lookup process, support teams can focus on delivering quality assistance, ensuring faster resolutions, and enhancing the customer experience.