Instant Issue Lookup from Chat

Seamlessly enhance support workflows. Receive instant insights on issues directly from chat. Boost response times with automated details.

When this happens...

New Chat Message

Trigger new event when a new message is received in a chat

automatically do this!

Get Issue

Gets the details for an issue.

Get Started See Ayudo in action

Explore Triggers and Actions

New Channel Message

Trigger new event when a new message is posted in a channel

New Channel

Trigger new event when a new channel is created within a team

New Chat Message

Trigger new event when a new message is received in a chat

New Team Member

Trigger new event when a new member is added to a team

New Chat

Trigger new event when a new chat is created

New Team

Trigger new event when a new team is joined by the authenticated user

Update Comment

Updates a comment,

Update Issue

Updates an issue. A transition may be applied and issue properties updated as part of the edit,

About the apps

Learn more about

Microsoft Teams

and

Jira

, and how they work together to automate your workflows.

About

Microsoft Teams

Microsoft Teams centralizes chat, meetings, and tasks, essential for support teams to streamline customer communication and enhance service delivery.

Similar integrations

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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

Similar integrations

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Why

Microsoft Teams

+

Jira

= Perfect Match

Integrating Microsoft Teams with Jira allows support teams to access crucial issue information swiftly as new messages arrive in chat. This automation eliminates the need for manual searches, significantly enhancing the efficiency of customer interactions. By streamlining the process of retrieving issue details, teams can focus on resolving queries faster, ultimately leading to improved customer satisfaction and reduced resolution times. Empower your support staff with immediate access to necessary insights, enhancing their productivity duri...