Accelerate ticket handling. Seamlessly attach files. Enhance customer support interactions.
When this happens...
-
automatically do this!
Learn more about
Freshchat
and
Zoho Desk
, and how they work together to automate your workflows.
Freshchat is a versatile customer messaging platform offering live chat and AI chatbots to enhance customer support and engagement.
Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.
In customer support, timely and efficient ticket management is crucial. Integrating Freshchat with Zoho Desk allows support teams to automatically attach necessary documents as soon as a new conversation starts. This automated process not only saves valuable time but also enhances the accuracy and completeness of ticket information, leading to quicker resolutions and higher customer satisfaction.
