Freshchat
Zoho Desk

Seamless Contact Creation

Enhance support interactions. Automatically create or find contacts. Streamline customer engagement effortlessly.

When this happens...

New Conversation Started
Trigger new event when a new conversation is started for a user.

-

automatically do this!

Find or Create Contact
Finds or create a contact.

Explore Triggers and Actions

New Conversation Started
Trigger new event when a new conversation is started for a user.
New Message Received
Trigger new event when a new message is received in a conversation.
Add Ticket Attachment
Attaches a file to a ticket.
Create Contact
Creates a contact in your help desk portal.
Create Account
Creates an account in your help desk portal.
Add Ticket Comment
Adds a comment to a ticket.
Create Ticket
Creates a ticket in your helpdesk.
Find Contact
Searches for contacts in your help desk portal.
Find or Create Contact
Finds or create a contact.
Search Ticket
Searches for tickets in your help desk.
Send E-Mail Reply
Sends an email reply.

About the apps

Learn more about

Freshchat

and

Zoho Desk

, and how they work together to automate your workflows.

About

Freshchat

Freshchat is a versatile customer messaging platform offering live chat and AI chatbots to enhance customer support and engagement.

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About

Zoho Desk

Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.

Similar integrations
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Why

Freshchat

+

Zoho Desk

= Perfect Match

In today's fast-paced customer service environment, efficiency is key. By integrating Freshchat with Zoho Desk, you're empowered to automatically find or create contacts whenever a new conversation begins. This high-value automation reduces manual tasks, ensuring that support teams can focus more on resolving issues and enhancing customer satisfaction. With this integration, every interaction becomes more meaningful and effective, paving the way for improved customer relationships and quicker resolutions.

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