RingCentral
Zoho Desk

Instant Contact Management

Streamline your contact updates effortlessly. Connect inbound messages to your CRM seamlessly. Enhance support efficiency with every interaction.

When this happens...

New Inbound Message Event (Instant)
Trigger new event for each status change of inbound messages of a specific type

-

automatically do this!

Find or Create Contact
Finds or create a contact.

Explore Triggers and Actions

New Call Recording
Trigger new events when a call recording is created
New Missed Inbound Call (Instant)
Trigger new event each time an incoming call is missed
New Event (Instant)
Trigger new event for each notification from RingCentral of a specified type
New Inbound Call (Instant)
Trigger new event on each incoming call
New Inbound Fax (Instant)
Trigger new event on each incoming fax
New Inbound Message Event (Instant)
Trigger new event for each status change of inbound messages of a specific type
New Inbound SMS (Instant)
Trigger new event on each incoming SMS
New Outbound Call (Instant)
Trigger new event on each outgoing call
New Outbound Message Event (Instant)
Trigger new event for each outbound message event. This only includes the event, not the actual message.
Update Contact
Updates details of an existing contact.
Update Ticket
Updates an existing ticket.

About the apps

Learn more about

RingCentral

and

Zoho Desk

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

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About

Zoho Desk

Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.

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Why

RingCentral

+

Zoho Desk

= Perfect Match

By integrating RingCentral with Zoho Desk, businesses can automate the process of finding or creating contacts whenever new inbound messages are received. This reduces manual entry errors and saves time for support teams. With each message triggering this action, agents can focus more on resolving customer issues rather than on administrative tasks, thereby improving overall service quality.

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