Discord

Freshservice

Instant Ticket Creation from Discord

Transform Discord messages into actionable tickets. Streamline your support workflows effortlessly. Enhance response times and efficiency.

When this happens...

New Message (Instant)

Trigger new event for each message posted to one or more channels in a Discord server

automatically do this!

Create Ticket

Create a new ticket.

Get Started See Ayudo in action

Explore Triggers and Actions

Message Deleted (Instant)

Trigger new event for each message deleted

New Command Received (Instant)

Trigger new event for each command posted to one or more channels in a Discord server

New Guild Member (Instant)

Trigger new event for each new member added to a guild

New Message (Instant)

Trigger new event for each message posted to one or more channels in a Discord server

Reaction Added (Instant)

Trigger new event for each reaction added to a message

Create Ticket

Create a new ticket.

Create Solution Article

Create a solution article.

Delete Solution Article

Delete a solution article.

Get Solution Article

Get a solution article by ID.

List Solution Articles

List all solution articles.

Get Ticket

Get a ticket by ID.

List Solution Categories

List all solution categories.

Update Solution Article

Update a solution article.

Update Ticket

Update a ticket.

About the apps

Learn more about

Discord

and

Freshservice

, and how they work together to automate your workflows.

About

Discord

Discord is a leading communication platform designed for creating communities with text, voice, and video capabilities.

Similar integrations

No items found.

About

Freshservice

Freshservice is a cloud-based IT Service Management solution, designed to simplify IT operations and enhance service delivery.

Similar integrations

No items found.

Why

Discord

+

Freshservice

= Perfect Match

Integrating Discord with Freshservice allows you to immediately convert messages from your Discord server into support tickets. This automated workflow eliminates the need for manual ticket creation, saving valuable time and reducing the risk of oversight. By responding to customer inquiries swiftly and effectively, you can improve overall satisfaction and resolution rates, enhancing your support team's productivity and performance.