Discord
Jira

Efficient Issue Tracking via Discord

Streamline your support workflow effortlessly. Receive instant updates for every message. Quickly locate issues with precision using JQL.

When this happens...

New Message (Instant)
Trigger new event for each message posted to one or more channels in a Discord server

-

automatically do this!

Search Issues with JQL
Search for issues using JQL (Jira Query Language).
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Explore Triggers and Actions

Triggers
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Actions
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Message Deleted (Instant)
Trigger new event for each message deleted
New Command Received (Instant)
Trigger new event for each command posted to one or more channels in a Discord server
New Guild Member (Instant)
Trigger new event for each new member added to a guild
New Message (Instant)
Trigger new event for each message posted to one or more channels in a Discord server
Reaction Added (Instant)
Trigger new event for each reaction added to a message
Add Attachment To Issue
Adds an attachment to an issue,
Add Comment To Issue
Adds a new comment to an issue,
Add Multiple Attachments To Issue
Adds multiple attachments to an issue.
Add Watcher To Issue
Adds a user as a watcher of an issue by passing the account ID of the user, For example, `5b10ac8d82e05b22cc7d4ef5`, If no user is specified the calling user is added.
Assign Issue
Assigns an issue to a user.
Create Custom Field Options (Context)
Create a context for custom field options.
Create Issue
Creates an issue or, where the option to create subtasks is enabled in Jira, a subtask,
Create Jira Version in project
Creates a project version.,
Delete Project
Deletes a project,

About the apps

Learn more about

Discord

and

Jira

, and how they work together to automate your workflows.

About

Discord

Discord is a leading communication platform designed for creating communities with text, voice, and video capabilities.

Similar integrations
No items found.

About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

Similar integrations
No items found.

Why

Discord

+

Jira

= Perfect Match

Transform your customer support with seamless integration between Discord and Jira. By triggering a search for issues using JQL every time a new message is posted in specified Discord channels, teams can swiftly identify and address customer concerns. This automation reduces manual tracking and enhances response speed, ensuring that no message goes unresolved, thus improving overall customer satisfaction and operational efficiency.

Popular App Usecases

Identify Support Contacts Quickly
Instantly locate relevant contacts for support queries.
Instant Contact Addition from Discord
Effortlessly convert Discord messages into actionable contacts.
Instant Ticket Creation from Discord
Capture deleted messages and create tickets instantly.
Instant Ticket Retrieval
Automatically retrieve tickets for deleted messages.
Instantly Create Contacts from Discord
Transform Discord messages into help desk contacts.
Quick Contact Retrieval
Instantly fetch contact info upon message deletion.
Efficient Ticket Updates
Instantly update support tickets on message deletion.
Track Customer Messages Seamlessly
Automate responses when messages are removed.
Auto-Create Contacts from Discord
Effortlessly manage contacts when Discord messages vanish.

Built by folks who built

AI That Works for Support Teams

From voice to workflows, see Ayudo in action.

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