Discord
Jira

Streamlined Issue Management

Automate task transitions with new Discord messages. Enhance response times and efficiency. Simplify your workflows effortlessly.

When this happens...

New Message (Instant)
Trigger new event for each message posted to one or more channels in a Discord server

-

automatically do this!

Transition Issue
Performs an issue transition and, if the transition has a screen, updates the fields from the transition screen,
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Explore Triggers and Actions

Triggers
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0
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Actions
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Message Deleted (Instant)
Trigger new event for each message deleted
New Command Received (Instant)
Trigger new event for each command posted to one or more channels in a Discord server
New Guild Member (Instant)
Trigger new event for each new member added to a guild
New Message (Instant)
Trigger new event for each message posted to one or more channels in a Discord server
Reaction Added (Instant)
Trigger new event for each reaction added to a message
Get Task
Gets the status of a long-running asynchronous task,
Get All Projects
Gets metadata on all projects,
Get Issue
Gets the details for an issue.
Get Transitions
Gets either all transitions or a transition that can be performed by the user on an issue, based on the issue's status,
Get User
Gets details of user,
Get Users
Gets details of a list of users.
List Issue Comments
Lists all comments for an issue,
Search Issues with JQL
Search for issues using JQL (Jira Query Language).
Transition Issue
Performs an issue transition and, if the transition has a screen, updates the fields from the transition screen,

About the apps

Learn more about

Discord

and

Jira

, and how they work together to automate your workflows.

About

Discord

Discord is a leading communication platform designed for creating communities with text, voice, and video capabilities.

Similar integrations
No items found.

About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

Similar integrations
No items found.

Why

Discord

+

Jira

= Perfect Match

Integrating Discord with Jira allows teams to seamlessly transition issues based on real-time discussions. Each message posted in designated channels can trigger specific issue transitions, ensuring that no critical updates are missed. This high-value automation eliminates manual tracking, reduces response times, and ultimately enhances the overall customer support workflow. By linking communication with project management, organizations can maintain clarity and efficiency across teams, leading to faster issue resolution and improved custome...

Popular App Usecases

Identify Support Contacts Quickly
Instantly locate relevant contacts for support queries.
Instant Contact Addition from Discord
Effortlessly convert Discord messages into actionable contacts.
Instant Ticket Creation from Discord
Capture deleted messages and create tickets instantly.
Instant Ticket Retrieval
Automatically retrieve tickets for deleted messages.
Instantly Create Contacts from Discord
Transform Discord messages into help desk contacts.
Quick Contact Retrieval
Instantly fetch contact info upon message deletion.
Efficient Ticket Updates
Instantly update support tickets on message deletion.
Track Customer Messages Seamlessly
Automate responses when messages are removed.
Auto-Create Contacts from Discord
Effortlessly manage contacts when Discord messages vanish.

Built by folks who built

AI That Works for Support Teams

From voice to workflows, see Ayudo in action.

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