Streamline Contact Updates

Automatically update contacts with each outbound message. Enhance communication efficiency. Focus on customer engagement without manual effort.

When this happens...

New Outbound Message Event (Instant)

Trigger new event for each outbound message event. This only includes the event, not the actual message.

automatically do this!

Update Contact

Add a contact to the root Contacts folder,

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Explore Triggers and Actions

New Voicemail Message (Instant)

Trigger new event when a new voicemail message is received

Download Attachment

Downloads an attachment to the /tmp directory.

Add Label to Email

Adds a label/category to an email in Microsoft Outlook.

Approve Workflow

Suspend the workflow until approved by email.

Create Contact

Add a contact to the root Contacts folder,

Create Draft Email

Create a draft email,

Find Contacts

Finds contacts with the given search string.

List Contacts

Get a contact collection from the default contacts folder,

List Folders

Retrieves a list of all folders in Microsoft Outlook.

List Labels

Get all the labels/categories that have been defined for a user.

About the apps

Learn more about

RingCentral

and

Microsoft Outlook

, and how they work together to automate your workflows.

About

RingCentral

RingCentral offers a complete cloud communications platform crucial for efficient customer support, enhancing communication and service delivery.

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About

Microsoft Outlook

Microsoft Outlook centralizes email and calendars, crucial for support teams to streamline customer communication and enhance service delivery.

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Why

RingCentral

+

Microsoft Outlook

= Perfect Match

This integration allows you to automatically update your contact list in Microsoft Outlook whenever a new outbound message is sent via RingCentral. By linking these two platforms, you can ensure that your contact records are always up-to-date, reducing the manual overhead associated with managing contacts. This workflow not only saves time but also enhances the accuracy of your customer interactions, leading to improved customer satisfaction and engagement.