Stripe
Freshdesk

Payment Issue Support Tickets

Streamline your payment issue resolution by automatically creating Freshdesk support tickets from new Stripe transactions. This integration ensures prompt tracking and management of payment concerns, enhancing customer satisfaction and freeing your team to focus on delivering exceptional service.

When this happens...

New Payment
Emit new event for each new payment

-

automatically do this!

Create Ticket
Create a new ticket in Freshdesk

Explore Triggers and Actions

Canceled Subscription
Emit new event for each new canceled subscription
New Custom Webhook Events
Emit new event on each webhook event
Retrieve an Invoice
Retrieves the details of an existing invoice
Update a Refund
Update the metadata on a refund
Write Off Invoice
Mark an invoice as uncollectible
Void Invoice
Void an invoice
Update Invoice Line Item
Update an invoice line item
Update Invoice
Update an invoice
Update a Payout
Update the metadata on a payout
Update a Payment Intent
Update a payment intent
Update a Customer
Update a customer

About the apps

Learn more about

Stripe

and

Freshdesk

, and how they work together to automate your workflows.

About

Stripe

Stripe is a financial infrastructure platform powering online and in-person payments with robust APIs and global processing capabilities.

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About

Freshdesk

Freshdesk is a cloud-based customer service platform that helps businesses manage support tickets, automate workflows, and deliver exceptional experiences.

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Why

Stripe

+

Freshdesk

= Perfect Match

When a new payment is processed in Stripe, a support ticket is automatically created in Freshdesk to address any payment-related issues. This seamless integration eliminates the risk of missed customer inquiries, ensures timely responses, and centralizes payment support within your helpdesk system. The result is enhanced customer satisfaction, quicker resolution of payment issues, and a more efficient support workflow for your team.

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