Document360

Integrate Document360 with 2800+ apps and services

Supercharge your Document360 experience by connecting with over 2800 popular apps. Leverage AI-powered automation to build smart workflows that enhance productivity and streamline your business operations effortlessly.

Explore Triggers and Actions

New Article in Project Version
Trigger new event when a new article is created within a project version. [See the documentation](https://apidocs.document360.com/apidocs/project-version-articles)
Create Document
Creates a new document in Document360 from text. [See the documentation](https://apidocs.document360.com/apidocs/how-to-create-and-publish-an-article)

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About Document360

Document360 is a scalable knowledge base software that empowers your product with dynamic and flexible documentation solutions.

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Document360

Integrates With

We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How to set up Document360 integration in Ayudo?

Start by authenticating your Document360 account in Ayudo. Navigate to the integrations page, select Document360, and follow the API key authentication steps to build your workflow.

What permissions or API keys are required?

You'll need your Document360 API key, which can be found in your Document360 account settings under the API section. Ensure you have admin access to generate and use these keys.

How can I combine Document360 with other apps?

Integrate Document360 with apps like Slack, Trello, and Google Drive to enhance collaboration. Create workflows to notify teams via Slack when new articles are published or sync files with Google Drive.

What are common use cases for Document360 integration?

Automate document updates notifications, synchronize knowledge base content with project management tools, and generate customer support tickets for new document requests.

What are Ayudo's pricing benefits?

Ayudo offers a flexible, usage-based pricing model, allowing cost efficiency compared to traditional per-seat models, ensuring you only pay for what you use.

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