Gorgias

Integrate Gorgias with 2800+ apps and services

Supercharge your Gorgias experience by connecting it with over 2800 popular apps. Leverage AI-powered automation to build smart workflows that enhance customer interactions, streamline operations, and transform your customer service into a profit center.

Explore Triggers and Actions

We’re adding more usecases, triggers and actions - check back soon!
Create Customer
Create a new customer. [See the docs](https://developers.gorgias.com/reference/post_api-customers)
Create Macro
Create a macro. [See the documentation](https://developers.gorgias.com/reference/create-macro)
Create Ticket Message
Create a message for a ticket in the Gorgias system. [See the documentation](https://developers.gorgias.com/reference/create-ticket-message)
Create Ticket
Create a new ticket. [See the docs](https://developers.gorgias.com/reference/post_api-tickets)
Delete Macro
Delete a macro. [See the documentation](https://developers.gorgias.com/reference/delete-macro)
Get Ticket
Get a ticket. [See the documentation](https://developers.gorgias.com/reference/get-ticket)
List Macros
List all macros. [See the documentation](https://developers.gorgias.com/reference/list-macros)
List Tickets
List all tickets. [See the docs](https://developers.gorgias.com/reference/get_api-tickets)
Retrieve a Customer
Retrieve a customer. [See the docs](https://developers.gorgias.com/reference/get_api-customers-id-)

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About Gorgias

Gorgias is the ecommerce helpdesk designed to turn customer service into a profit-generating function, optimizing every interaction for businesses.

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Gorgias

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We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How to set up Gorgias integration in Ayudo?

To set up Gorgias integration, start by authenticating your account in Ayudo. Follow the step-by-step workflow setup process, ensuring you provide the necessary API credentials for seamless connectivity.

What permissions or API keys are required?

You'll need your Gorgias API key, which can be found in your Gorgias account settings under the API section. Ensure you grant all necessary permissions for optimal functionality.

Can I combine Gorgias with other apps?

Yes! You can integrate Gorgias with apps like Shopify, Slack, and Mailchimp, creating multi-step workflows that automate responses, manage orders, and enhance team collaboration.

What are some common use cases for Gorgias?

Common use cases include automating order status updates, managing customer inquiries via multiple channels, and syncing customer data across platforms for personalized support.

What are Ayudo's pricing benefits?

Ayudo offers flexible usage-based pricing, allowing you to pay only for what you use, unlike traditional per-seat models, making it budget-friendly for businesses of any size.

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