Xendit

Integrate Xendit with 2800+ apps and services

Supercharge your Xendit support workflows with Ayudo's AI-powered agents. Connect seamlessly with Zendesk, Salesforce, and Slack to resolve tickets faster, automate customer conversations, and deliver instant responses, enhancing your support capabilities.

Explore Triggers and Actions

New Invoice Created
Trigger new event when an invoice is created. [See the documentation](https://developers.xendit.co/api-reference/#create-invoice)
Create Invoice
Create a new invoice on Xendit platform [See the documentation](https://developers.xendit.co/api-reference/#create-invoice)
Create Payout
Create a new payout on Xendit platform [See the documentation](https://developers.xendit.co/api-reference/#create-payout)
Get Payment Status
Get the status of a payment request. [See the documentation](https://developers.xendit.co/api-reference/payments-api/#get-payment-request-by-id)

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About Xendit

Xendit simplifies payment acceptance and money transfers, enhancing customer support operations by streamlining payment-related inquiries and improving service delivery.

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Xendit

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We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up Xendit integration in Ayudo?

To use Xendit integration in Ayudo, add the Xendit node to your workflow. Authenticate using an API key from Xendit's settings. Enable actions like creating support tickets from Xendit events, syncing customer data, sending automated responses, and triggering AI agent conversations. Once connected, your AI agents can automatically handle Xendit data in support conversations.

Do I need any special permissions or API keys to integrate Xendit with Ayudo?

Yes, you need an API key available in Xendit's account settings. Ensure you have permissions to access payment events and customer data. Admin access may be required to configure these settings. Ensure your credentials have access to payment and customer data resources for full support automation capabilities.

Can I combine Xendit with other apps in Ayudo workflows?

Yes! Xendit works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Xendit event occurs, create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance your support operations and efficiency.

What are some common use cases for Xendit integrations with Ayudo?

Common use cases include auto-creating support tickets from Xendit events, syncing customer data between Xendit and support tools, triggering AI agent responses based on Xendit activities, sending proactive support messages via voice/text agents, and updating Xendit records after support conversations. Each use case is action-oriented to enhance support efficiency.

How does Ayudo's pricing model benefit me when integrating Xendit?

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs. This makes Xendit automation cost-effective as your support volume scales.

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