Megaventory Integration for Support Teams

Explore Triggers and Actions

New Product Created

Trigger new event when a new product is created. [See the docs](https://api.megaventory.com/v2017a/documentation/index.html#!/Product/postProductProductGet_post_9).

New Purchase Order Created

Trigger new event when a new purchase order is created. [See the docs](https://api.megaventory.com/v2017a/documentation/index.html#!/PurchaseOrder/postPurchaseOrderPurchaseOrderGet_post_2).

New Sales Order Created

Trigger new event when a new sales order is created. [See the docs](https://api.megaventory.com/v2017a/documentation/index.html#!/SalesOrder/postSalesOrderSalesOrderGet_post_2).

Insert Or Update Product

Insert or update a product in the database. [See the docs](https://api.megaventory.com/v2017a/documentation/index.html#!/Product/postProductProductUpdate_post_11).

Insert Or Update Purchase Order

Insert or update a purchase order in the database. [See the docs](https://api.megaventory.com/v2017a/documentation/index.html#!/PurchaseOrder/postPurchaseOrderPurchaseOrderUpdate_post_3).

Insert Or Update Sales Order

Insert or update a sales order in the database. [See the docs](https://api.megaventory.com/v2017a/documentation/index.html#!/SalesOrder/postSalesOrderSalesOrderUpdate_post_3).

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Frequently asked questions

How can I set up Megaventory integration in Ayudo?

To use Megaventory integration in Ayudo, add the Megaventory node to your workflow using API key authentication. You can create support tickets from Megaventory events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Megaventory data in support conversations.

Do I need any special permissions or API keys to integrate Megaventory with Ayudo?

Yes, you need an API key from Megaventory, which can be found in the account settings. Ensure you have permissions to access customer data, inventory details, and order events. Admin access may be required. Ensure your credentials have access to order and inventory resources for full support automation capabilities.

Can I combine Megaventory with other apps in Ayudo workflows?

Yes! Megaventory works seamlessly with Zendesk, Intercom, Slack, and Gmail. For example, when a high-value Megaventory event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively, ensuring a comprehensive support workflow.

What are some common use cases for Megaventory integrations with Ayudo?

Common use cases include auto-creating support tickets from Megaventory events, syncing customer data between Megaventory and support tools, triggering AI agent responses based on Megaventory activities, sending proactive support messages via voice/text agents, and updating Megaventory records after support conversations.

How does Ayudo's pricing model benefit me when integrating Megaventory?

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs. This makes Megaventory automation cost-effective as your support volume scales.

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