Supercharge your Microsoft Dataverse support workflows with Ayudo's AI-powered agents. Seamlessly connect with Zendesk, Slack, and Salesforce to resolve tickets faster and automate customer conversations for instant responses.
Microsoft Dataverse is crucial for support teams, enabling enhanced customer data management and actionable insights to elevate service delivery.
To use Microsoft Dataverse integration in Ayudo, add the Microsoft Dataverse node to your workflow. Authenticate using OAuth credentials. You can create support tickets from Microsoft Dataverse events, sync customer data, and send automated responses. Once connected, your AI agents can automatically handle Microsoft Dataverse data in support conversations.
You'll need OAuth credentials, which can be found under Microsoft Dataverse's settings. Ensure you have permissions for data access, event triggers, and API data sync. Admin access is required to configure these settings. Ensure your credentials have access to data entities for full support automation capabilities.
Yes! Microsoft Dataverse works seamlessly with Zendesk, Intercom, Slack, and Gmail. For instance, when a high-value Microsoft Dataverse event occurs, create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows enhance customer support efficiency.
Use cases include auto-creating support tickets from Microsoft Dataverse events, syncing customer data with support tools, triggering AI agent responses based on Dataverse activities, sending proactive messages via voice/text agents, and updating Dataverse records after support conversations.
Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Microsoft Dataverse automation cost-effective as your support volume scales.
