World News API Integration for Support Teams

Explore Triggers and Actions

Published News

Trigger new event whenever recent news are published. Calling this endpoint requires 1 point per page, up to 1000 news. [See the docs here](https://worldnewsapi.com/docs/#Search-News)

Get Geo Coordinates

Retrieve the latitude and longitude of a location name. [See the docs here](https://worldnewsapi.com/docs/#Get-Geo-Coordinates). **Calling this endpoint requires 1 point.**

Extract News

Extract a news article from a website to a well structure JSON object. [See the docs here](https://worldnewsapi.com/docs/#Extract-News). **Calling this endpoint requires 1 point, plus 2 points if analyze is true.**

Search News

Search and filter news. [See the docs here](https://worldnewsapi.com/docs/#Search-News). **Calling this endpoint requires 1 point**

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Frequently asked questions

How can I set up World News API integration in Ayudo?

To use World News API integration in Ayudo, add the World News API node to your workflow. Authenticate using an API key. You can create support tickets from World News API events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle World News API data in support conversations.

Do I need any special permissions or API keys to integrate World News API with Ayudo?

You'll need an API key from World News API, accessible in its settings. Ensure your key has permissions to read news data and trigger events. Admin access is required for setup. Ensure your credentials have access to news content and event triggers for full support automation capabilities.

Can I combine World News API with other apps in Ayudo workflows?

Yes! World News API works seamlessly with Zendesk, Intercom, Slack, and Gmail. For example, when a high-value World News API event occurs, you can create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These workflows are support-centric, enhancing your customer service operations.

What are some common use cases for World News API integrations with Ayudo?

Common use cases include auto-creating support tickets from World News API events, syncing customer data between the API and support tools, triggering AI agent responses based on API activities, sending proactive support messages via voice/text agents, and updating World News API records after support conversations.

How does Ayudo's pricing model benefit me when integrating World News API?

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making World News API automation cost-effective as your support volume scales.

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World News API

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