Supercharge your Mode support workflows with Ayudo's AI-powered agents. Connect Mode seamlessly with Zendesk, Salesforce, and Slack to resolve tickets faster, automate customer conversations, and deliver instant responses tailored for support operations.
Mode is a powerful analytics platform that helps support teams answer critical questions quickly, enhancing customer communication and service delivery.
To use Mode integration in Ayudo, add the Mode node to your workflow. Authenticate using API keys found in Mode settings. You can create support tickets from Mode events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Mode data in support conversations.
You need an API key from Mode, obtainable in your account settings. Ensure permissions include data read/write and event access. Admin access may be required. Ensure your credentials have access to Mode reports and event logs for full support automation capabilities.
Yes! Mode works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Mode event occurs, create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These workflows enhance support efficiency.
Auto-create support tickets from Mode events, sync customer data between Mode and support tools, trigger AI agent responses based on Mode activities, send proactive support messages via voice/text agents, and update Mode records after support conversations. These actions streamline support workflows.
Ayudo uses per-seat pricing ($119-$179/seat/month) ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions, allowing your support team to handle more conversations without additional costs. This makes Mode automation cost-effective as your support volume scales.
