Supercharge your Neon support workflows with Ayudo's AI-powered agents. Connect Neon to Zendesk, Slack, and Salesforce to resolve tickets faster and automate customer conversations with AI-driven precision.
Neon is a serverless database platform, essential for support teams to manage scalable customer data and enhance communication efficiency.
To use Neon integration in Ayudo, add the Neon node to your workflow through an API key authentication. You can create support tickets from Neon events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Neon data in support conversations.
Yes, you'll need an API key, which can be found in Neon's settings under 'API Access'. Ensure you have permissions to access customer data and event logs. Admin access is required to set up and manage these integrations. Ensure your credentials have access to relevant data for full support automation capabilities.
Yes! Neon works seamlessly with Zendesk, Intercom, Slack, and Gmail. For instance, when a high-value Neon event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance support interactions, not just automate tasks.
Common use cases include auto-creating support tickets from Neon events, syncing customer data between Neon and support tools, triggering AI agent responses based on Neon activities, sending proactive support messages via voice/text agents, and updating Neon records after support conversations.
Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions, allowing your team to handle more conversations without additional costs. This makes Neon automation cost-effective as your support volume scales.
