To use News API integration in Ayudo, add the News API node to your workflow. Authenticate using your API key. You can then create support tickets from News API events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle News API data in support conversations.

You will need an API key from News API, which can be found in your News API account settings. Ensure your credentials have permissions to access all relevant data endpoints. Admin access is required to manage these settings. Ensure your credentials have access to News API articles for full support automation capabilities.

Yes! News API works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value News API event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance your support operations.

Common use cases include auto-creating support tickets from News API events, syncing customer data between News API and support tools, triggering AI agent responses based on News API activities, sending proactive support messages via voice/text agents, and updating News API records after support conversations.

Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making News API automation cost-effective as your support volume scales.