Nextcloud

Integrate Nextcloud with 2800+ apps and services

Supercharge your Nextcloud support workflows with Ayudo's AI-powered agents. Connect seamlessly with Zendesk, Slack, and Salesforce to resolve tickets faster and automate customer conversations, delivering instant responses across all channels.

Explore Triggers and Actions

New Share Created
Trigger new event whenever a share is created in Nextcloud. [See the documentation](https://docs.nextcloud.com/server/latest/developer_manual/_static/openapi.html#/operations/files_sharing-shareapi-get-shares)
Create Share
Creates a new share link from the specified path in Nextcloud. [See the documentation](https://docs.nextcloud.com/server/latest/developer_manual/_static/openapi.html#/operations/files_sharing-shareapi-create-share)
Delete Share
Deletes a specific share in Nextcloud. [See the documenation](https://docs.nextcloud.com/server/latest/developer_manual/_static/openapi.html#/operations/files_sharing-shareapi-delete-share)
Get Shares
Retrieves a list of shares based on the specified criteria in Nextcloud. [See the documentation](https://docs.nextcloud.com/server/latest/developer_manual/_static/openapi.html#/operations/files_sharing-shareapi-get-shares)

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About Nextcloud

Nextcloud is a collaborative file storage platform that enhances customer support operations by facilitating seamless document sharing and communication.

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Nextcloud

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We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up Nextcloud integration in Ayudo?

To use Nextcloud integration in Ayudo, add the Nextcloud node to your workflow. Authenticate using API key or OAuth credentials. You can create support tickets from Nextcloud events, sync customer data, send automated responses, or trigger AI agent conversations. Once connected, your AI agents can automatically handle Nextcloud data in support conversations.

Do I need any special permissions or API keys to integrate Nextcloud with Ayudo?

You will need an API key or OAuth tokens, which can be found in the Nextcloud settings. Necessary permissions typically include file access and event triggers. Admin access may be required. Ensure your credentials have access to customer data files for full support automation capabilities.

Can I combine Nextcloud with other apps in Ayudo workflows?

Yes! Nextcloud works seamlessly with Zendesk, Intercom, Slack, and Gmail. For instance, when a high-value Nextcloud event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows enhance customer support efficiency.

What are some common use cases for Nextcloud integrations with Ayudo?

Common use cases include auto-creating support tickets from Nextcloud events, syncing customer data between Nextcloud and support tools, triggering AI agent responses based on Nextcloud activities, sending proactive support messages via voice/text agents, and updating Nextcloud records after support conversations.

How does Ayudo's pricing model benefit me when integrating Nextcloud?

Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions, allowing your team to handle more conversations without additional costs. This makes Nextcloud automation cost-effective as your support volume scales.

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