Supercharge your Nightfall.ai support workflows with Ayudo's AI-powered agents. Connect with Zendesk, Salesforce, and Slack to resolve tickets faster, automate customer conversations, and deliver instant responses.
Nightfall.ai discovers and protects sensitive data, crucial for ensuring secure customer support communications and operations.
To use Nightfall.ai integration in Ayudo, add the Nightfall.ai node to your workflow. Authenticate using an API key from Nightfall.ai's settings. You can create support tickets from Nightfall.ai events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Nightfall.ai data in support conversations.
You need an API key from Nightfall.ai, found in your account settings. Ensure permissions for data access, event tracking, and customer data syncing are enabled. Admin access is required for setup. Ensure your credentials have access to customer data resources for full support automation capabilities.
Yes! Nightfall.ai works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Nightfall.ai event occurs, create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These workflows enhance support operations efficiently.
Common use cases include auto-creating support tickets from Nightfall.ai events, syncing customer data between Nightfall.ai and support tools, triggering AI agent responses based on Nightfall.ai activities, sending proactive support messages via voice/text agents, and updating Nightfall.ai records after support conversations.
Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Nightfall.ai automation cost-effective as your support volume scales.
