Supercharge your NinjaOne support workflows with Ayudo's AI-powered agents. Connect to Zendesk, Salesforce, and Slack to resolve tickets faster, automate customer conversations, and deliver instant responses, enhancing support efficiency.
NinjaOne is an all-in-one IT platform that empowers customer support teams with essential tools for efficient user management and service delivery.
To use NinjaOne integration in Ayudo, add the NinjaOne node to your workflow. Authenticate using your API key from NinjaOne settings. You can create support tickets from NinjaOne events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle NinjaOne data in support conversations.
You'll need an API key from NinjaOne, found in your NinjaOne settings. Ensure you have permissions to access support tickets, customer data, and notification settings. Admin access may be required. Ensure your credentials have access to support automation resources for full capabilities.
Yes! NinjaOne works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value NinjaOne event occurs, you can create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively, all within Ayudo.
Common use cases include auto-creating support tickets from NinjaOne events, syncing customer data between NinjaOne and support tools, triggering AI agent responses based on NinjaOne activities, sending proactive support messages via voice/text agents, and updating NinjaOne records after support conversations.
Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions, enabling your support team to handle more conversations without additional costs. This makes NinjaOne automation cost-effective as your support volume scales.
