YOURLS

Integrate YOURLS with 2800+ apps and services

Supercharge your YOURLS support workflows with Ayudo's AI-powered agents. Connect seamlessly with Zendesk, Slack, and Salesforce to resolve tickets faster, automate customer conversations, and deliver instant responses.

Explore Triggers and Actions

We’re adding more usecases, triggers and actions - check back soon!
We’re adding more usecases, triggers and actions - check back soon!

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About YOURLS

YOURLS is a self-hosted URL shortener crucial for customer support teams to streamline link management and enhance communication efficiency.

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YOURLS
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YOURLS

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We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up YOURLS integration in Ayudo?

To use YOURLS integration in Ayudo, add the YOURLS node to your workflow. Authenticate using an API key from your YOURLS settings. You can create support tickets from YOURLS events, sync customer data, send automated responses, or trigger AI agent conversations. Once connected, your AI agents can automatically handle YOURLS data in support conversations.

Do I need any special permissions or API keys to integrate YOURLS with Ayudo?

You'll need an API key from YOURLS, obtainable in the YOURLS settings under the API section. Ensure your API key has permissions to read and write data, necessary for creating links and fetching statistics. Admin access is required for full functionality. Ensure your credentials have access to link management and analytics for full support automation capabilities.

Can I combine YOURLS with other apps in Ayudo workflows?

Yes! YOURLS works seamlessly with Zendesk, Intercom, Slack, and Gmail. For instance, when a high-value YOURLS event occurs, create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. This enables a comprehensive support response, enhancing your customer service operations.

What are some common use cases for YOURLS integrations with Ayudo?

Common use cases include auto-creating support tickets from YOURLS events, syncing customer data between YOURLS and support tools, triggering AI agent responses based on YOURLS activities, sending proactive support messages via voice/text agents, and updating YOURLS records after support conversations. Each action ensures efficient support operations.

How does Ayudo's pricing model benefit me when integrating YOURLS?

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making YOURLS automation cost-effective as your support volume scales.

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