Nyckel

Integrate Nyckel with 2800+ apps and services

Supercharge your Nyckel support workflows with Ayudo's AI-powered agents. Connect Nyckel with Zendesk, Salesforce, and Slack to resolve tickets faster, automate customer conversations, and deliver instant responses.

Explore Triggers and Actions

We’re adding more usecases, triggers and actions - check back soon!
Classify Text
Classifies text data based on pre-trained classifiers in Nyckel. [See the documentation](https://www.nyckel.com/docs#invoke-text)
Classify Image
Classifies image data based on pre-trained classifiers in Nyckel. [See the documentation](https://www.nyckel.com/docs#invoke-image)
Extract Text from Image
Extracts text from an image URL. [See the documentation](https://www.nyckel.com/docs#ocr-image)

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About Nyckel

Nyckel simplifies image and text classification, crucial for support teams to categorize inquiries efficiently, enhancing customer communication.

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Nyckel

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We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up Nyckel integration in Ayudo?

To use Nyckel integration in Ayudo, add the Nyckel node to your workflow. Authenticate using your API key found in Nyckel's settings. You can create support tickets from Nyckel events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Nyckel data in support conversations.

Do I need any special permissions or API keys to integrate Nyckel with Ayudo?

You need an API key from Nyckel, which can be found in Nyckel's settings under API configuration. Ensure your API key has permissions to access text and image categorization features. Admin access may be required to retrieve credentials. Ensure your credentials have access to image and text categorization resources for full support automation capabilities.

Can I combine Nyckel with other apps in Ayudo workflows?

Yes! Nyckel works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Nyckel event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance your support operations.

What are some common use cases for Nyckel integrations with Ayudo?

Common use cases include auto-creating support tickets from Nyckel events, syncing customer data between Nyckel and support tools, triggering AI agent responses based on Nyckel activities, sending proactive support messages via voice/text agents, and updating Nyckel records after support conversations. Each action is tailored to improve customer service efficiency.

How does Ayudo's pricing model benefit me when integrating Nyckel?

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs. This makes Nyckel automation cost-effective as your support volume scales.

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