Zep

Integrate Zep with 2800+ apps and services

Supercharge your Zep support workflows with Ayudo's AI-powered agents. Connect seamlessly with Zendesk, Slack, and Intercom to resolve tickets faster and automate customer conversations.

Explore Triggers and Actions

Session Updated
Trigger new event when an existing session is updated. [See the documentation](https://help.getzep.com/api-reference/memory/list-sessions)
New Message in Session
Trigger new event when a message is added to a session. [See the documentation](https://help.getzep.com/api-reference/memory/get-session-messages)
New Session Created
Trigger new event when a new session is created in Zep. [See the documentation](https://help.getzep.com/api-reference/memory/list-sessions)
Add User
Adds a user in Zep. [See the documentation](https://help.getzep.com/api-reference/user/add)
Add Memory to Session
Adds memory to an existing session in Zep. [See the documentation](https://help.getzep.com/api-reference/memory/add)
Create Session
Creates a new session in Zep. [See the documentation](https://help.getzep.com/api-reference/memory/add-session)
Update Session
Updates an existing session in Zep. [See the documentation](https://help.getzep.com/api-reference/memory/update-session)

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About Zep

Zep is a foundational memory layer for AI, empowering support teams to enhance service delivery and streamline customer communication.

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Zep

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We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up Zep integration in Ayudo?

To use Zep integration in Ayudo, add the Zep node to your workflow and authenticate using your API key. You can create support tickets from Zep events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Zep data in support conversations.

Do I need any special permissions or API keys to integrate Zep with Ayudo?

You need an API key from Zep, found in Zep's settings under 'API Access'. Required permissions include access to customer records and event data. Admin access may be necessary. Ensure your credentials have access to customer interactions for full support automation capabilities.

Can I combine Zep with other apps in Ayudo workflows?

Yes! Zep works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Zep event occurs, create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These integrations streamline support workflows efficiently.

What are some common use cases for Zep integrations with Ayudo?

Common use cases include auto-creating support tickets from Zep events, syncing customer data between Zep and Zendesk, triggering AI agent responses based on Zep activities, sending proactive support messages via voice/text agents, and updating Zep records after support conversations.

How does Ayudo's pricing model benefit me when integrating Zep?

Ayudo uses per-seat pricing ($119-$179/seat/month) ideal for support teams. You pay per support agent seat, not per ticket volume, offering unlimited AI agent interactions. This allows your support team to handle more conversations without additional costs, making Zep automation cost-effective as support volume scales.

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