To use Omnisend integration in Ayudo, add the Omnisend node to your workflow. Authenticate via API key from your Omnisend account. You can create support tickets from Omnisend events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Omnisend data in support conversations.

You'll need an API key found in Omnisend's settings. Ensure permissions include event access and customer data management. Admin access may be required for setup. Ensure your credentials have access to customer data and event triggers for full support automation capabilities.

Yes! Omnisend works seamlessly with Zendesk, Intercom, Slack, Gmail, and Shopify. For example, when a high-value Omnisend event occurs, create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance support operations.

Common use cases include auto-creating support tickets from Omnisend events, syncing customer data between Omnisend and support tools, triggering AI agent responses based on Omnisend activities, sending proactive support messages via voice/text agents, and updating Omnisend records after support conversations.

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. This allows your support team to handle more conversations with AI agents without additional costs, making Omnisend automation cost-effective as your support volume scales.