Supercharge your Ongage support workflows with Ayudo's AI-powered agents. Connect with Zendesk, Intercom, and Salesforce to resolve tickets faster, automate customer conversations, and deliver instant responses.
Ongage is an email marketing platform that enhances customer communication, crucial for support teams seeking data-driven service delivery.
To use Ongage integration in Ayudo, add the Ongage node to your workflow. Authenticate using an API key from Ongage's settings. Create support tickets from Ongage events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Ongage data in support conversations.
You need an API key from Ongage's settings. Ensure you have permissions for reading and managing email data. Admin access is required to retrieve API keys. Ensure your credentials have access to customer data for full support automation capabilities.
Yes! Ongage works seamlessly with Zendesk, Intercom, Slack, and Gmail. Example: When a high-value Ongage event occurs → create Zendesk ticket → notify team via Slack → have AI agent reach out proactively. These workflows are designed to enhance support efficiency.
Auto-creating support tickets from Ongage events, syncing customer data between Ongage and support tools, triggering AI agent responses based on Ongage activities, sending proactive support messages via voice/text agents, and updating Ongage records after support conversations.
Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. This makes Ongage automation cost-effective as your support volume scales.
