OPN (formerly Omise) Integration for Support Teams

Explore Triggers and Actions

New Charge Refunded

Trigger new event for each refunded charge through the OPN platform.

New Payment Received

Trigger new event for each payment received through the OPN platform.

Create a New Charge

Create a new charge for a specific customer and amount through the OPN platform. [See the documentation](https://docs.opn.ooo/charges-api#create)

Create Customer

Registers a new customer in the OPN platform. [See the documentation](https://docs.opn.ooo/customers-api#create)

Update Customer

Update a customer's information and payment details in the OPN system. [See the documentation](https://docs.opn.ooo/customers-api)

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Frequently asked questions

How can I set up OPN (formerly Omise) integration in Ayudo?

To use OPN (formerly Omise) integration in Ayudo, add the OPN (formerly Omise) node to your workflow. Authenticate using your API key. You can create support tickets from OPN (formerly Omise) events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle OPN (formerly Omise) data in support conversations.

Do I need any special permissions or API keys to integrate OPN (formerly Omise) with Ayudo?

You'll need an API key from OPN (formerly Omise), which you can find in their settings under 'API Credentials'. Ensure you have permissions for transactions, customer data access, and event handling. Admin access may be required. Ensure your credentials have access to transaction and customer data for full support automation capabilities.

Can I combine OPN (formerly Omise) with other apps in Ayudo workflows?

Yes! OPN (formerly Omise) works seamlessly with Zendesk, Intercom, Slack, and Shopify. For example, when a high-value OPN (formerly Omise) event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance support efficiency and customer satisfaction.

What are some common use cases for OPN (formerly Omise) integrations with Ayudo?

Common use cases include auto-creating support tickets from OPN (formerly Omise) events, syncing customer data between OPN (formerly Omise) and support tools, triggering AI agent responses based on OPN (formerly Omise) activities, sending proactive support messages via voice/text agents, and updating OPN (formerly Omise) records after support conversations.

How does Ayudo's pricing model benefit me when integrating OPN (formerly Omise)?

Ayudo uses per-seat pricing ($119-$179/seat/month), which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs. This makes OPN (formerly Omise) automation cost-effective as your support volume scales.

Integrate OPN (formerly Omise) with 2800+ apps and services

Explore Triggers and Actions

How it works

Popular App Usecases

About OPN (formerly Omise)

OPN (formerly Omise)

Integrates With

Frequently asked questions

Built by folks who built

AI That Works for Support Teams