Supercharge your Orca Scan support workflows with Ayudo's AI-powered agents. Seamlessly connect to Zendesk, Slack, and Salesforce, enabling your team to resolve tickets faster and automate customer conversations for instant responses.
Orca Scan empowers customer support teams to build barcode systems effortlessly, enhancing data accuracy and streamlining service delivery.
To use Orca Scan integration in Ayudo, add the Orca Scan node to your workflow. Authenticate using API keys available in Orca Scan's settings. Set up actions like creating support tickets from Orca Scan events, syncing customer data, sending automated responses, and triggering AI agent conversations. Once connected, your AI agents can automatically handle Orca Scan data in support conversations.
You'll need an API key available in Orca Scan's settings. Ensure permissions for data access and event tracking are enabled. Admin access might be required to configure settings. Ensure your credentials have access to customer data and event logs for full support automation capabilities.
Yes! Orca Scan works seamlessly with Zendesk, Slack, Gmail, and Intercom. For example, when a high-value Orca Scan event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance support operations.
Common use cases include auto-creating support tickets from Orca Scan events, syncing customer data between Orca Scan and support tools, triggering AI agent responses based on Orca Scan activities, sending proactive support messages via voice/text agents, and updating Orca Scan records after support conversations.
Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions, allowing your support team to handle more conversations without extra costs. This makes Orca Scan automation cost-effective as your support volume scales.
