Orderspace Integration for Support Teams

Explore Triggers and Actions

Customer Updated (Instant)

Trigger new event when a customer is updated

Inventory Level Updated (Instant)

Trigger new event when an inventory level is updated

New Customer Created (Instant)

Trigger new event when a customer is created

New Invoice Created (Instant)

Trigger new event when an invoice is created

New Dispatch Created (Instant)

Trigger new event when a dispatch is created

New Order Created (Instant)

Trigger new event when an order is created

New Payment Created (Instant)

Trigger new event when a payment is created

New Product Created (Instant)

Trigger new event when a product is created

Create Customer

Create a new customer. [See the documentation](https://apidocs.orderspace.com/#create-a-customer)

Create Dispatch

Create a new dispatch. [See the documentation](https://apidocs.orderspace.com/#create-a-dispatch)

Create Order

Create a new order. [See the documentation](https://apidocs.orderspace.com/#create-an-order)

List Customers

List a list of customers. [See the documentation](https://apidocs.orderspace.com/#list-customers)

List Orders

List a list of orders. [See the documentation](https://apidocs.orderspace.com/#list-orders)

List Products

List a list of products. [See the documentation](https://apidocs.orderspace.com/#list-products)

Update Inventory Level

Update an inventory level. [See the documentation](https://apidocs.orderspace.com/#update-inventory-levels)

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Frequently asked questions

How can I set up Orderspace integration in Ayudo?

To use Orderspace integration in Ayudo, add the Orderspace node to your workflow. Authenticate using an API key from Orderspace. Set actions like creating support tickets from Orderspace events, syncing customer data, sending automated responses, and triggering AI agent conversations. Once connected, your AI agents can automatically handle Orderspace data in support conversations.

Do I need any special permissions or API keys to integrate Orderspace with Ayudo?

You will need an API key for integration. Find it in Orderspace's settings under API Credentials. Ensure permissions to access order data, customer information, and event updates. Admin access is required to configure these settings. Ensure your credentials have access to customer and order data for full support automation capabilities.

Can I combine Orderspace with other apps in Ayudo workflows?

Yes! Orderspace works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Orderspace event occurs, create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. This support-centric workflow enhances response times and customer satisfaction.

What are some common use cases for Orderspace integrations with Ayudo?

Common use cases include auto-creating support tickets from Orderspace events, syncing customer data between Orderspace and support tools, triggering AI agent responses based on Orderspace activities, sending proactive support messages via voice/text agents, and updating Orderspace records after support conversations. These actions ensure efficient support management.

How does Ayudo's pricing model benefit me when integrating Orderspace?

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions, allowing your support team to handle more conversations without additional costs. This makes Orderspace automation cost-effective as your support volume scales, enhancing team scalability.

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About Orderspace

Orderspace

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