Supercharge your Overledger support workflows with Ayudo's AI-powered agents. Connect with Zendesk, Salesforce, and Slack to resolve tickets faster and automate customer conversations. Deliver instant responses and enhance support efficiency.
Overledger empowers customer support teams by enabling seamless blockchain integration, enhancing service delivery and customer communication.
To use Overledger integration in Ayudo, add the Overledger node to your workflow. Authenticate using API keys found in Overledger's settings. Enable support actions like creating support tickets from Overledger events, syncing customer data, sending automated responses, and triggering AI agent conversations. Once connected, your AI agents can automatically handle Overledger data in support conversations.
You will need an API key found in Overledger's settings. Ensure permissions include access to customer data and event handling. Admin access may be required to manage settings. Ensure your credentials have access to blockchain events for full support automation capabilities.
Yes! Overledger works seamlessly with Zendesk, Intercom, Slack, and Gmail. For example, when a high-value Overledger event occurs, create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These workflows ensure efficient support processes.
Common use cases include auto-creating support tickets from Overledger events, syncing customer data between Overledger and support tools, triggering AI agent responses based on Overledger activities, sending proactive support messages via voice/text agents, and updating Overledger records after support conversations.
Ayudo uses per-seat pricing ($119-$179/seat/month) ideal for support teams. You pay per support agent seat, not per ticket volume, allowing unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Overledger automation cost-effective as your support volume scales.
