Supercharge your Peaka support workflows with Ayudo's AI-powered agents. Connect seamlessly with Zendesk, Salesforce, and Intercom to resolve tickets faster, automate customer conversations, and deliver instant responses.
Peaka is a zero-ETL data integration platform, crucial for streamlining customer support operations by enabling seamless data flow and enhancing service delivery.
To use Peaka integration in Ayudo, add the Peaka node to your workflow. Authenticate using your Peaka API key. You can create support tickets from Peaka events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Peaka data in support conversations.
You'll need your Peaka API key, which can be found in the Peaka settings under 'API Access'. Ensure you have permissions for data read/write and event management. Admin access may be required. Ensure your credentials have access to customer data resources for full support automation capabilities.
Yes! Peaka works seamlessly with Zendesk, Slack, Gmail, Intercom, and Freshdesk. For instance, when a high-value Peaka event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows are support-centric, enhancing your team's efficiency.
Common use cases include auto-creating support tickets from Peaka events, syncing customer data between Peaka and support tools, triggering AI agent responses based on Peaka activities, sending proactive support messages via voice/text agents, and updating Peaka records after support conversations.
Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions, enabling your support team to handle more conversations without additional costs. This makes Peaka automation cost-effective as your support volume scales.
