Perplexity

Integrate Perplexity with 2800+ apps and services

Supercharge your Perplexity support workflows with Ayudo's AI-powered agents. Seamlessly connect with Zendesk, Slack, and Salesforce to resolve tickets faster, automate customer conversations, and deliver instant responses.

Explore Triggers and Actions

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Chat Completions
Generates a model's response for the given chat conversation. [See the documentation](https://docs.perplexity.ai/reference/post_chat_completions)

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

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About Perplexity

Perplexity enhances search and discovery, crucial for support teams to streamline customer communication and improve service delivery.

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Perplexity

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Frequently asked questions

How can I set up Perplexity integration in Ayudo?

To use Perplexity integration in Ayudo, add the Perplexity node to your workflow. Authenticate using your API key. You can create support tickets from Perplexity events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Perplexity data in support conversations.

Do I need any special permissions or API keys to integrate Perplexity with Ayudo?

You'll need an API key from Perplexity's settings. Ensure your key has permissions for data access, event triggers, and customer info management. Admin access is required to obtain the key. Ensure your credentials have access to customer data for full support automation capabilities.

Can I combine Perplexity with other apps in Ayudo workflows?

Yes! Perplexity works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Perplexity event occurs → create a Zendesk ticket → notify your team via Slack → have an AI agent reach out proactively. These workflows are designed specifically for support interactions.

What are some common use cases for Perplexity integrations with Ayudo?

Common use cases include auto-creating support tickets from Perplexity events, syncing customer data between Perplexity and support tools, triggering AI agent responses based on Perplexity activities, sending proactive support messages via voice/text agents, and updating Perplexity records after support conversations.

How does Ayudo's pricing model benefit me when integrating Perplexity?

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs. This makes Perplexity automation cost-effective as your support volume scales.

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