Supercharge your Phonely support workflows with Ayudo's AI-powered agents. Connect seamlessly to Zendesk, Slack, and Salesforce to resolve tickets faster and automate customer conversations with instant responses.
Phonely elevates small business customer support by enhancing communication and service delivery, crucial for operational excellence.
To use Phonely integration in Ayudo, add the Phonely node to your workflow using an API key for authentication. You can create support tickets from Phonely events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Phonely data in support conversations.
You need an API key from Phonely's settings. Ensure your credentials have access to customer data, support ticket management, and communication permissions. Admin access might be required. Ensure your credentials have access to customer interaction data for full support automation capabilities.
Yes! Phonely works seamlessly with Zendesk, Slack, Gmail, and Intercom. For instance, when a high-value Phonely event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. This creates a comprehensive support workflow centered around real-time actions.
Common use cases include auto-creating support tickets from Phonely events, syncing customer data between Phonely and Zendesk, triggering AI agent responses based on specific Phonely activities, sending proactive support messages via voice/text agents, and updating Phonely records after support conversations.
Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions, allowing your support team to handle more conversations without additional costs. This makes Phonely automation cost-effective as your support volume scales, emphasizing support team scalability.
